About the Client

Downer designs, builds and sustains assets, infrastructure and facilities, and are the leading provider of integrated services in Australia and New Zealand.

Due to the nature of the work, our team was expected to be on-call, 24/7. We often travelled long-distances to ensure support within tight timeframes, sometimes with little to no notice.


Downer contacted our team seeking ongoing electrical and telecommunications support for maintenance work on the NBN network across Western Australia. Works included copper jointing, fibre splicing, deploying generators and civil works such as installing new pipes and upgrading asbestos pits to plastic pits.


This commitment to excellence and customer satisfaction, resulted in a four-year, ongoing maintenance and support contract between Downer and THM Electrical and Communications.


To support Downer’s request, THM Electrical Communications purchased a vacuum excavator to help locate the services, employed additional staff and upskilled them with the specific training required by Downer. We ensured our teams were fully equipped and trained to maintain the highest levels of safety, particularly when setting up sites and working with hazardous substances.


“THM Electrical and Communications’ determination to find a way to meet every request, meant we were able to meet our Service Level Agreements with our customers. Works were completed to a high-standard which aligned with our core values and we look forward to continuing work with their skilled and knowledgeable team.”

Owen Macdonald

Service Delivery Manager - UNIFY


Our qualified and friendly electricians service all areas in and around Perth including:

  • Armadale
  • Bassendean
  • Morley
  • Cloverdale
  • Floreat
  • Cannington
  • Claremont
  • Spearwood
  • Cottesloe
  • East Fremantle
  • Fremantle
  • Gosnells
  • Joondalup
  • Kalamunda
  • Kwinana Town Centre
  • Booragoon
  • Mosman Park
  • Mundaring
  • Nedlands
  • Peppermint Grove
  • Perth
  • Rockingham
  • Mundijong
  • South Perth
  • Stirling
  • Subiaco
  • Midland
  • Victoria Park
  • Leederville
  • Wanneroo
  • Mandurah & Peel Regions

Contact your team for questions

Contact us